FAQ

Frequently Asked Questions (FAQ)

1. What types of sarees do you offer?

At Satyugi, we offer a unique collection of sarees, including Mul cotton, linen, tissue, and Ajrakh cotton sarees. Each saree is carefully crafted to showcase the beauty and artistry of Indian textiles.

2. How can I place an order?

You can place an order directly on our website, Satyugi.in. Simply browse our collection, select the saree you like, add it to your cart, and proceed to checkout.

3. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, net banking, and popular digital wallets. All transactions are secured for your safety.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your saree, you can request a refund within 7 days of receiving your order. Please refer to our Refund Policy for more details.

5. How should I care for my saree?

To keep your saree looking beautiful, we recommend dry cleaning or hand washing in cold water. Avoid soaking for long periods, and store it in a cool, dry place away from direct sunlight.

6. Do you offer international shipping?

Yes, we offer international shipping! Please check the shipping options at checkout for delivery times and rates based on your location.

7. How can I track my order?

Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your shipment until it reaches you.

8. Can I exchange my saree for a different one?

Yes, exchanges are possible! Please contact our customer service team within 14 days of receiving your order to initiate an exchange.

9. How can I contact customer service?

You can reach our customer service team by emailing [insert email address] or calling [insert phone number]. We are here to help you with any questions or concerns you may have.

10. Do you have a physical store?

Currently, we operate online through our website, Satyugi.in. We committ to providing you with a seamless online shopping experience.

If you have any other questions that is not cover here, feel free to reach out to us!