Shipping Policy

At Satyugi, a brand of Classyy Enterprise, we are committed to delivering your sarees with care and efficiency. Please review our shipping policy below for details on how we handle the delivery of our products.

1. Processing Time

• All orders are processed within 2-3 business days (excluding weekends and holidays) after you receive your order confirmation email.
• If there is a significant delay in shipping your order due to unforeseen circumstances, we will contact you via email or phone.

2. Shipping Rates and Delivery Times

• We offer free standard shipping on all orders within India. Delivery typically takes 5-7 business days, depending on your location.
• Expedited shipping is available for an additional fee. Delivery with expedited shipping typically takes 2-4 business days.
• For international orders, shipping fees and delivery times vary based on the destination. You will be able to view the shipping costs and estimated delivery time at checkout.

3. International Shipping

• We ship worldwide. Please note that customs duties, taxes, or other fees imposed by your country may apply. These charges are the responsibility of the customer and are not included in our product or shipping prices.
• International shipping times vary based on the destination country and customs processing. Please allow 7-21 business days for delivery.

4. Order Tracking

• Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment.
• If you do not receive a tracking number or have trouble tracking your order, please contact us at [insert email address].

5. Delivery Issues

• If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
• Please ensure that you provide accurate shipping information when placing your order. Satyugi is not responsible for delayed or failed deliveries due to incorrect addresses provided by the customer.

6. Shipping Restrictions

• Currently, we do not ship to P.O. Boxes or APO/FPO addresses.
• Shipping may be restricted to certain countries or regions due to logistical or legal limitations. If we are unable to ship to your location, we will notify you and issue a full refund.

7. Questions?

If you have any questions or concerns about shipping, please reach out to our customer support team at:

• Email: satyugi.in@gmail.com
• Phone: 905-905-5026

Thank you for shopping with Satyugi, a brand of Classyy Enterprise. We look forward to delivering your chosen saree to you with care and efficiency!

 

Refunds

Refund Policy for Satyugi.in

Thank you for choosing Satyugi, a brand of Classyy Enterprise. We are committed to providing you with high-quality products and an exceptional shopping experience. However, if you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds

• Refunds are available for items that are unused, unworn, and in their original condition, with all tags attached.
• To initiate a refund, you must contact us within 7 days of receiving your order.

2. How to Request a Refund

• Please email our customer service team at [insert email address] with your order number and a brief explanation of the reason for the refund request.
• Our team will guide you through the return process.

3. Return Shipping Costs

• Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid shipping label.

4. Processing Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

5. Non-Refundable Items

• Gift cards, sale items, and items marked as non-returnable are not eligible for refunds.

6. Exchanges

• If you would like to exchange an item, please follow the same procedure as a refund request. Depending on availability, we will send you the desired item.

7. Contact Us

If you have any questions about our refund policy or need assistance, please reach out to our customer service team at Satyugi.in@gmail.com or 905-905-5026 .

Thank you for supporting Satyugi, a proud brand of Classyy Enterprise!

 

Shipping returns

To return your product, you should mail your product to: T9A , Galaxy Blue Sapphire Plaza , Gr. Noida W.- 201306

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Email: Satyugi.in@gmail.com
Phone: 905-905-5026